This policy explains how Manhattan Beach Water Damage Pros handles information when you visit this website, call (424) 550-5662 or write to us. We keep it short because the site does not use forms and most contact happens by phone.
Calls to our line may be recorded for quality and training purposes. By continuing a call after hearing that notice, you agree to the recording.
Information you give us
When you call, the dispatcher may ask for your name, the property address, a phone number and a description of the damage. We use that to route your job, schedule a crew, explain scope and price and follow up about your request.
If you email us, we receive your email address and whatever you write. We use it only to answer your message.
Call recording
Calls to our line may be recorded for quality and training purposes. Recordings help us check that the dispatcher explained the process accurately and that details such as the address were recorded correctly.
If you do not want a call recorded, tell the dispatcher at the start and ask to continue by email.
Information collected by this website
This website has no account system and no forms. Our hosting provider keeps standard server logs, such as the time of a request and the page requested, to keep the site running and secure.
The site loads fonts from Google Fonts and shows maps from Google Maps. Those services receive your browser's request to deliver the content, and their own privacy policies govern what they collect.
How we use and share information
We use the information you give us to provide the restoration service you asked about, to document the job for your insurer when you ask, and to keep records of the work. We may share job details with the licensed and insured professionals who carry out the work so they can reach the property and complete it.
We may disclose information when the law requires it or to protect the safety of people and property.
Your choices and contact
You may ask what information we hold about you, ask us to correct it or ask us to delete it where the law allows. Write to contact@manhattanbeachwaterdamagepros.com or call (424) 550-5662 and we will respond.
We may update this policy from time to time. The version on this page is the current one.